docCommerzbank Sunumu - Turkey MSME Finance Facility
download 
Şikayet Transkript
Commerzbank Sunumu - Turkey MSME Finance Facility
Commerzbank AG Corporate Banking, Frankfurt/Main Branch Uluslararası Kurumsal Müşteriler Ekibi Team International Corporate Clients Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 Program Agenda 1. Dünümüz ve Bugünümüz History and Presence 2. Uluslararası Faaliyetlerimiz Commerzbank worldwide 3. Örgütsel Yapımız Structure of Commerzbank 4. Frankfurt Şubesi Frankfurt/Main Branch 5. Frankfurt‘ta görülecek yerler Sites in Frankfurt/Main 6. Uluslararası Kurumsal Müşteriler Ekibi Team International Corporate Clients 7. Bütünsel İlişkiler Yaklaşımımız Holistic Relationship Approach 8. Misyonumuz Employees’ Mission Statement 9. Görev Paylaşımımız Division of Market 10. İletişim Bilgilerimiz Contact Details Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 1 Program Agenda 11. Fotoğraflar Pictures 12. Disclaimer Disclaimer Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 2 Uluslararası alanda etkin ticari bir banka olma yolunda (1) Commerzbank’s way to a worldwide operating commercial bank 1870 yılında “Commerz- und Discontobank“ (Ticaret ve İskonto Bankası) olarak kurulduk Established in Hamburg 1870 as ”Commerz- und Discontobank“ 1873 yılında ilk yabancı yatırımı gerçekleştirdik: London and Hanseatic Bank, Londra In 1873, first foreign investment: London and Hanseatic Bank, London 1900’lerin başlarında faaliyetlerimiz ağırlıklı olarak Berlin odaklı idi As of around 1900: business focussed increasingly on Berlin, became one of Germany’s leading major banks with an extensive branch network. Almanya, Kuzey Avrupa ve Avusturya-Macaristan ve Rus Krallıkları adına devlet ve belediye tahvilleri ihraç ettik Placement of governmental and municipal bonds for German and North European issuers and for the Austrian-Hungarian and Russian Empires 1967 yılında Londra’da International Commercial Bank’ı ve New York Temsilciliğini açtık (1971 yılında şube oldu) In 1967: International Commercial Bank, London and representative office in New York (branch 1971) Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 3 Uluslararası alanda etkin ticari bir banka olma yolunda (2) Commerzbank’s way to a worldwide operating commercial bank 1970 yılından itibaren idari faaliyetler Frankfurt a kaydırıldı, Frankfurt 1990 yılında idari merkezimiz oldu From 1970 onwards: administrative activities shifted to Frankfurt am Main, legal domicile since 1990 1979 yılından beri Singapur’da (1990 yılında Şube oldu) ve 1995 yılından beri de Johannesburg Şubesi’nde faaliyet göstermekteyiz Since 1979 in Singapore (Branch 1990); Johannesburg Branch* since 1995 1980’li yıllarda Paris, Brüksel, Madrid ve Barcelona şubeleri açıldı During 1980’s: branches in Paris, Brussels, Madrid and Barcelona 2009 yılında Commerzbank ve Dresdner Bank birleşti ve yeni ismi Commerzbank In 2009: Merger of Commerzbank and Dresdner Bank into the new Commerzbank 1922/23 enflasyon yıllarında dolaşımda olan bir banknottan kesit * bu yıl temsilciliğe çevrilmesine karar verildi Bank-note band from the inflation years, around 1922/23 * After 13 years Commerzbank closed Johannesburg Branch by end of 2008. Currently there are five representative offices in Afrika (Addis Abeba, Cairo, Lagos, Tripoli and Johannesburg). Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 4 Uluslararası alanda etkin ticari bir banka olma yolunda (3) Commerzbank’s way to a worldwide operating commercial bank Büyük Yurtdışı İştiraklerimiz Budapeşte, Dublin, Hong Kong, Lüksemburg, Moskova, New York, Singapur, Kiev ve Varşova Major foreign holdings in Budapest, Dublin, Hong Kong, Luxembourg, Moscow, New York, Singapore, Kiev and Warsaw Bazı Avrupa Yurtdışı Şubelerimiz Avustuvya, Belçika, Çek Cumhuriyeti, Fransa, Italya, Lüksemburg, Hollanda, Slovakya, İspanya, Isviçre ve Ingiltere Several European foreign branches in Austria, Belgium, Czech Republic, France, Italy, Luxembourg, Netherlands, Slovakia, Spain, Switzerland and UK Yurtdışı Subeler ABD (New York), Asya (Beijing, Hong Kong, Şangay, Singapur, Tianjin, Tokyo) ve Orta Doğu (Dubai) Branches worldwide USA (New York), Asia (Beijing, Hong Kong, Shanghai, Singapore, Tianjin, Tokyo) and Middle East (Dubai) Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 5 Uluslararası alanda etkin ticari bir banka olma yolunda (4) Commerzbank’s way to a worldwide operating commercial bank Uluslararası Temsilcilikler Afrika, Asya-Pasifik Okyanusu, Dogu Avrupa, Latin Amerika, Orta Dogu, Güney Amerika, Güneydogu Asya ve ABD Representative offices all over the world in Africa, Asia-Pacific Region, Eastern Europe, Latin America, Middle East, South America, South East Asia and USA 1920’den önce 1980’lerden sonra 1920’den sonra 15.08.2008’ten sonra 1940 From 15.01.2010 1952 1972 Commerzbank logoları – kuruluşundan bugüne kadar Commerzbank's logos - from its formation up to the present Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 6 Rakamlarla Commerzbank (1) Highlights of Commerzbank Group today Bilanço Büyüklüğü: 661.8 milyar € Balance-Sheet Total: 661.8 bn € Ödenmiş sermaye: 24.8 milyar € Equity: 24.8 bn € Faaliyetler Maliyet / Getiri oranı: 80.8 % Cost/Income Ratio in Operating Business: 80.8 % Faaliyet Kârı / Ödenmiş Sermaye Oranı: 1.7 % Operating Return on Equity: 1.7 % Net faiz geliri: 6,724 mio € Net Interest Income: 6,724 m € Faaliyet Kârı: 507 mio € Martin Blessing, Chairman of the Board of Managing Directors Operating Profit: 507 m € Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 7 Rakamlarla Commerzbank (2) Highlights of Commerzbank Group today Vergi öncesi kâr : 507 mio € Pre-Tax Profit: 507 m € Konsolide Kâr : 638 m € Consolidated Surplus: 638 m € Ratinglerimiz Current Ratings Moody’s Investors Service, New York: A2/P-1 Standard & Poor’s, New York: A/A-1 Fitch Ratings, London: A/F1 Çalışan Sayısı Employees Toplam 58.160 / yurtdışı 13.686 58.160 total / 13.686 abroad Kaynak: Faaliyet Raporu 2011 Source: Annual Report 2011 Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 8 Uluslararası Ağımız Commerzbank worldwide Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 9 Önde gelen yabancı iştiraklerimiz, yurtdışı şubelerimiz ve temsilciliklerimiz Major foreign holdings, Foreign branches & Representative offices Major Majorforeign foreignholdings holdings/ /önde öndegelen gelenyabancı yabancı iştiraklerimiz iştiraklerimiz BRE BREBankSA, BankSA,Warsaw Warsaw Commerzbank CommerzbankCapital CapitalMarkets MarketsCorporation, Corporation,New NewYork York Commerzbank Commerzbank(Eurasija) (Eurasija)SAO, SAO,Moscow Moscow Foreign Foreignbranches branches/ /yurtdışı yurtdışışubelerimiz şubelerimiz Amsterdam AmsterdamBarcelona BarcelonaBeijing BeijingBratislava BratislavaBrno Brno(office) (office)Brussels Brussels Dubai Hong Kong Hradec Kralove (office) Kosice Dubai Hong Kong Hradec Kralove (office) Kosice(office) (office) London LondonLuxembourg LuxembourgMadrid MadridMoscow MoscowMilan MilanNew NewYork YorkOstrava Ostrava (office) Paris Plzen (office) Prague Saint Petersburg Shanghai (office) Paris Plzen (office) Prague Saint Petersburg Shanghai Singapore SingaporeTokyo TokyoTianjin TianjinWarsaw WarsawVienna ViennaZurich Zurich Commerzbank CommerzbankEurope Europe(Ireland), (Ireland),Dublin Dublin Commerzbank CommerzbankInternational InternationalS.A., S.A.,Luxembourg Luxembourg Commerzbank Commerzbank(South (SouthEast EastAsia) Asia)Ltd., Ltd.,Singapore Singapore Commerzbank CommerzbankZrt., Zrt.,Budapest Budapest Erste ErsteEuropäische EuropäischePfandbriefPfandbrief-und undKommunalkreditbank Kommunalkreditbank AG, Luxembourg AG, Luxembourg Joint JointStock StockCommercial CommercialBank BankForum, Forum,Ukraine Ukraine Representative Representativeoffices offices/ /temsilciliklerimiz temsilciliklerimiz Addis AddisAbaba AbabaAlmaty AlmatyAshgabat AshgabatBaku BakuBangkok BangkokBeirut Beirut Belgrade BelgradeBrussels BrusselsBucharest BucharestBuenos BuenosAires AiresCaracas CaracasCairo Cairo Dhaka Dubai Ho Chi Minh City Hong Kong Istanbul Jakarta Dhaka Dubai Ho Chi Minh City Hong Kong Istanbul Jakarta Johannesburg JohannesburgKiev KievKuala KualaLumpur LumpurLagos LagosLuanda LuandaMelbourne Melbourne Milan Minsk Moscow Mumbai New York Novosibirsk Milan Minsk Moscow Mumbai New York NovosibirskPanama Panama City Riga São Paulo Santiago de Chile Seoul Shanghai City Riga São Paulo Santiago de Chile Seoul Shanghai Singapore SingaporeTaipei TaipeiTashkent TashkentTripoli TripoliZagreb Zagreb Ağ/Buğlantilar: Network/contacts: Profesyonel ihracat finansmani da dahil olmak üzere uluslararası ticarette yerinde destek On-site support in foreign business, including professional export financing Almanya’da ve yurtdışında güçlü iştirakler, grup şirketleri ve işbirliği ortaklıkları Strong subsidiaries, holdings and cooperation partners in Germany and abroad Yurtdışında etkin yaklaşık 14.000 çalışan About 14.000 employees abroad Dünya çapında 15 milyondan fazla müşteri More than 15 million customers worldwide 7.000 den fazla muhabir banka Around 7.000 correspondent banks around the globe Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 10 Commerzbank Grubu’nun Örgütsel Yapısı Structure of Commerzbank Group Central and Eastern Europe Corporates & Markets Client Relationship Management Commercial Real Estate Germany SME Germany I Central and Eastern Europe Holding/ Subsidiaries & Branches Corporate Finance SME Germany II BRE Bank SA Commercial Real Estate Abroad CB Eurasija Equity Markets & Commodities Credit Large Corporates Germany Risk Management Fixed Income Employee Integration Financial Institutions Risk Management Corporates International Private Customers Mittelstandsbank Private and Business Customers Corporate Banking Wealth Management Direct Banking Asset Based Finance Real Estate Asset Management Ship Finance Research Risk Management Sales Risk Management Public Finance Risk Management Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 11 Commerzbank Yurtiçi Örgütü Structure of Commerzbank in Germany 18 Bölgesel Şubeler 88 Yakın alan Şubeler 56 Yerel Şubeler Kurumsal Bankacılığa bağlı toplam 150 şube Almanya’nın en büyük ikinci kredi kuruluşu Biggest German credit institution for Mid Caps and leading bank on the German market Commerzbank Frankfurt Genel Müdürlük Binası Headquarters of Commerzbank in Frankfurt/Main Ülke çapında Uluslararası Kurumsal Müşterileri için faliyet gösteren Frankfurt’ta yerleşik ekibimiz Nationwide operating Team International Corporate Clients uniquely located in Frankfurt/Main • Ingiliz Mimar Norman Foster tarafından tasarlanmıştır. Designed by British architect Norman Foster • Dünyanın ilk ekolojik gökdeleni, 1997’de tamamlanmıştır. • 300 metre yüksekliğinde Avrupa‘nın en yüksek ticari binası World’s first ecological skyscraper, completed in 1997 Tallest commercial building in Europe at a height of 300 meter Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 12 Frankfurt/Main – Avrupa Birliği içinde mükemmel bir yerleşim yeri Frankfurt/Main - An excellent location within the European Union Avrupa’nın kalbinde yer alan Frankfurt/M kenti mükemmel bir altyapı sunmakta olup Avrupa’nın en büyük havaalanlarından birine sahiptir. Avrupa Merkez Bankası ve birçok önde gelen bankanın genel müdürlük birimleri bu kentte bulunmaktadır. Frankfurt/Main is located right in the heart of Europe offering an excellent infrastructure with one of the biggest airports in Europe. The European Central Bank and many leading banks have their headquarters located in the city. Güvenli ve istikrarlı bir ekonomik ortam ile son derece gelişmiş Tek Birimli (Avro) Ödeme Alanı (SEPA) Avrupa Birliği’ni şekilendiren unsurlardandır. The European Union is characterised by a secure and stable economic environment and a Single Euro Payments Area (SEPA) which is highly sophisticated. Frankfurt/M Şubesi hizmetlerini artan sayıdaki uluslararası müşterilerinin ihtiyaçlarına göre yeniden şekillendirmektedir. The Frankfurt/Main Branch adjusts its services to the needs of the growing number of international clients. – Toplam müşteri sayısı: > 2.000 – Toplam Kurumsal Müşteri İlişki Yöneticisi: 28 – Bunların toplam asistanları 11 – Uzmanlar: 90 – Uluslararaı kurumsal müsteriler: 400 – Uluslararaı kurumsal müsterilere ait Kurumsal Müşteri İlişki Yöneticisi : 4 – Uluslararaı kurumsal müsteriler ile ilgili asistanlar: 2 Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 13 Frankfurt’ta görülecek yerler Sights in Frankfurt / Main Frankfurt Skyline Commerzbank Arena Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 The Römer – Town Hall of Frankfurt Pauls Church Cathedral 14 Uluslararası Kurumsal Bankacılık Ekibi – Giriş Team International Corporate Clients - Introduction Commerzbank, uluslararası kurumsal bankacılık müşterilerine özel hizmet sunabilmek için, Uluslararası Kurumsal Bankacılık Ekibi’ni kurdu. Ekip özellikle Uluslararası Kurumsal Bankacılık müşterilerine hizmet veren iyi eğitilmiş üyelerden oluşmaktadır. Commerzbank has established a highly skilled team “International Corporate Clients”, which is catering the special needs of clients abroad Ekibin ana görevi Commerzbank’ın hizmet yelpazesini yabancı kurumsal müşterilerinin özel koşullarını ve müşterilerin kendi piyasa koşullarını gözeterek onlara sunmakta odaklanmıştır. Their main task is focused on providing a “tailor made” product range to international corporate clients taking into consideration the special requirements and circumstances of their respective domestic markets. Kurumsal Müşteri İlişki Yöneticileri bu konuda çok iyi egitim almış ve uzmanlaşmış asistanlar tarafından desteklenmektedir. The Relationship Managers are supported by highly qualified and specialised Assistants. Uluslararası Kurumsal Müşteriler Ekibi en gelişmiş iletişim kanallarını kullanarak ve en iyi destek ve danışmanlık fonksiyonları ile donatılarak müşteri avantajı yaratacak şekilde tasarlanmıştır. Through this we create a customer advantage by implementing better communication channels and by achieving a better support and consulting functions. Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 15 Uluslararası Kurumsal Bankacılık Ekibi – gelecekteki yetkin iş ortağınız Team International Corporate Clients - A competent prospective partner Uluslararasi kurumsal bankacilik ekibinin yetkisi Competences of Team International Corporate Clients Ağ / Bağlantılar Kültür/ Dil Müşteri ilişkilerinde uzmanlık / Ürün Bilgisi Network / Contacts Culture / Language Relationship Expertise / Product Know-How Önde gelen yurtdışı birimlere bağlantı Network to main and foreign units worldwide (Major foreign holdings / Foreign branches / Representative offices) Ülkelere özgü özel kurumlarla yakın temaslar Close contacts to countryspecific associations, co-operation partners and correspondent banks Team International Corporate Clients Kültürel farklılıklar hakkında bilgiler Knowledge of cultural particularities Yabancı piyasalar hakkında derin bilgiler Profound knowledge of foreign markets Yabancı şirketlerin iç piyasada ve yurtdışında karşılaştıkları zorluklar Broad knowledge of challenges which foreign companies face on their domestic markets and abroad İngiliz Diline ek olarak: Fransız, Ispanyol, İtalyan ve Rus Dilleri Language skills, i.e. in addition to English also French, Spanish and Italian Corporate Banking, Frankfurt/Main Branch 2012 Yurtdışı tecrübesi olan yüksek vasıflı personel Highly skilled staff with various international experiences Dış birimler ile müşterek ilişkiler konusunda geniş tecrübe wide experience of joint relationship management with foreign units Gerektiğinde hazır olan profesyonelce hazırlanmış ticari çözümler Professionally tailored business solutions on time Ilgili bölümlerdeki uzmanlarımıza ulaşmada kolaylık sağlayan kısa iletişim yolları short communication lines to our specialists in related divisions 16 Misyonumuz Müsterilerimizin gereksinimlerine ve beklentilerine odaklanmak Employees’ Mission Statement - Focusing on the requirements and expectations of our customers İŞ ORTAKLIĞI / BUSINESS PARTNERSHIP MÜSTERİYİ ANLAMAK / UNDERSTANDING CUSTOMERS Taahhütlerin kalıcılığı Kalıcı, uzman yönetimi Permanence of the commitment On-going, expert management Pazarda sabit bir yer edinmek Taleplerle uyumlu etkin temaslar Sound market presence Pro-active contact in line with requirements Sıkı Ticari İş İlişkileri Bireysel yönetim Close business relationship Individual management SEKTÖRÜ VE PIYASAYI TANIMAK / SECTOR &MARKET EXPERTISE GÜVENİLİR İŞLEM / RELIABLE PROCESSES Sektörlere ve piyasalara yatkınlık Güvenilir ve esnek süreçler Familiarity with sectors and markets Reliable and flexible processes Uluslararası seviyede öncü Mükemmel bilgi akışı ve iç ağ String puller at international level Excellent information flow and internal networking Etkin karar alma süreçleri Efficient decision-making processes Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 17 Müşteri İlişkileri Müdürleri görev bölgesi paylaşımı Team International Corporate Clients - Division of Markets by Relationship Manager Christian Hecker Johannes Drinkut Thomas Huth Gordon Kaiser Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 18 Team International Corporate Clients - İletişim Bilgileri (1) Management Level Position / Görevi Title / Ünvanı Mr. Jürgen Schmieding Head of Corporate Banking Frankfurt/Main Region Executive Vice President Mr. Klaus-Wilhelm Walter Head of Corporate Banking Frankfurt/Main Branch Senior Vice President Mr. Holger Ehrsam Head of International Corporate Clients Frankfurt/Main Branch Senior Vice President Position / Görevi Phone / e-Mail Mr. Christian Hecker Relationship Manager +49 69 136 41901 [email protected] Mr. Johannes Drinkut Relationship Manager +49 69 136 47159 [email protected] Mr. Thomas Huth Relationship Manager +49 69 136 23509 [email protected] Yönetim seviyesi Languages / konuştuğu diller Relationship Managers Kurumsal müşteri ilişki yöneticileri Mr. Gordon Kaiser Team International Corporate Clients Relationship Manager Corporate Banking, Frankfurt/Main Branch 2012 Languages / konuştuğu diller +49 69 136 28104 [email protected] 19 Team International Corporate Clients - İletişim Bilgileri (2) Assistant Relationship Managers Position Phone / e-Mail Mr. Michal Wajda Assistant Relationship Manager +49 (0)69 136 28178 [email protected] Mr. Christian Voitl Assistant Relationship Manager +49 69 136 28178 [email protected] Specialists / Uzmanlar Banking Service Phone / e-Mail Ms. Sabine Chudy Cash Management & International Business +49 69 136 57248 [email protected] Mr. Jörg Hild Cash Management & International Business +49 69 263 52308 [email protected] Ms. Simone Mrasek Interest, Currency & Liquidity Management +49 69 136 80037 [email protected] Ms. Sonja Caspary-Stolz Interest, Currency & Liquidity Management +49 (0)69 136 43533 [email protected] Mr. Mustafa Sen Interest, Currency & Liquidity Management +49 69 136 29288 [email protected] Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 Languages / konuştuğu diller Languages / konuştuğu diller 20 Disclaimer This presentation has been prepared and issued by Commerzbank AG. This publication is intended for professional and institutional customers. Any information in this presentation is based on data obtained from sources considered to be reliable, but no representations or guarantees are made by Commerzbank Group with regard to the accuracy of the data. The opinions and estimates contained herein constitute our best judgement at this date and time, and are subject to change without notice. This presentation is for information purposes, it is not intended to be and should not be construed as an offer or solicitation to acquire, or dispose of any of the securities or issues mentioned in this presentation. Commerzbank AG and/or its subsidiaries and/or affiliates (herein described as Commerzbank Group) may use the information in this presentation prior to its publication to its customers. Commerzbank Group or its employees may also own or build positions or trade in any such securities, issues, and derivatives thereon and may also sell them whenever considered appropriate. Commerzbank Group may also provide banking or other advisory services to interested parties. Commerzbank Group accepts no responsibility or liability whatsoever for any expense, loss or damages arising out of, or in any way connected with, the use of all or any part of this presentation. Copies of this document are available upon request or can be downloaded from www.commerzbank.com/aktionaere/index.html Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 21 Commerzbank AG, Frankfurt/Main Branch Team International Corporate Clients Fax Mail Web +49 (0)69 / 136 51987 [email protected] www.commerzbank.com Team International Corporate Clients Corporate Banking, Frankfurt/Main Branch 2012 Regional Branch Frankfurt am Main Gallusanalge 2 60329 Frankfurt am Main www.commerzbank.de
