Parcel Post Compendium Online Turkish PTT Corporation TRA TR
Transkript
Parcel Post Compendium Online Turkish PTT Corporation TRA TR
Parcel Post Compendium Online TR - Turkey TRA Turkish PTT Corporation Basic Services CARDIT Carrier documents international transport – origin post Yes RESDIT Response to a CARDIT – destination post Yes 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee Yes 6.2 If initial delivery attempt unsuccessful, card left for addressee Yes 6.3 Addressee has option of paying taxes or Yes duties and taking physical delivery of the item 1 Maximum weight limit admitted 1.1 Surface parcels (kg) 30 1.2 Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels 2.1.1 2m x 2m x 2m (or 3m length & greatest circumference) No 2.1.2 1.5m x 1.5m x 1.5m (or 3m length & greatest circumference) Yes 2.1.3 1.05m x 1.05m x 1.05m (or 2m length & greatest circumference) No 6.4 2.2 Air parcels There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 2.2.1 2m x 2m x 2m (or 3m length & greatest circumference) No 6.5 Nature of this governmental or legally binding restriction. 2.2.2 1.5m x 1.5m x 1.5m (or 3m length & greatest circumference) Yes 2.2.3 1.05m x 1.05m x 1.05m (or 2m length & greatest circumference) No 7 Signature of acceptance 7.1 When a parcel is delivered or handed over Supplementary services 7.1.1 a signature of acceptance is obtained Yes 3 7.1.2 captured data from an identity card are registered No 7.1.3 another form of evidence of receipt is obtained No 7.2 Ordinary parcels 7.2.1 Signature of the addressee or his agent Yes 7.2.2 Signature of a de facto agent Yes 7.3 Insured parcels 7.3.1 Signature of the addressee or his agent Yes 7.3.2 Signature of a de facto agent Yes Cumbersome parcels admitted No Parcels service features 5 Electronic exchange of information 5.1.1 Use a track and trace system 5.1.2 Mandatory tracking events transmitted EMC Departure from outward office of exchange Yes EMD Arrival at inward office of exchange Yes EMH Attempted/Unsuccessful delivery Yes EMI Final delivery Yes 5.1.3 Optional tracking events transmitted EMA Posting/collection Yes EMB Arrival at outward office of exchange Yes EME Held by Customs EMF Yes Insured parcel service 8 Insured surface parcels admitted Yes 8.1 Maximum insured value for surface parcels (SDR) 653 Yes 9 Insured air parcels admitted Yes Out of Customs/Departure from inward office of exchange Yes 9.1 Maximum insured value for air parcels (SDR) 653 EMG Arrival at delivery office Yes 9.2 653 EMJ Arrival at transit office of exchange Yes Maximum insured value when the provisions of the Parcel Post Regulations are not applied EMK Departure from transit office of exchange Yes 10 Marking used for insured parcels 5.1.4 Dispatch messages transmitted 10.1 CP 74 pink label used No PREDES V 2.0 Pre-advice of international dispatch information - origin post Yes 10.2 CP 73 label and pink “insured” label used No RESDES V 1.1 Dispatch receipt information (response to a PREDES) – destination post Yes 5.1.5 Ready to start transmitting data to partners wishing to receive data Yes 5.1.6 Other messages transmitted PRECON Pre-advice of international consignment – origin post Yes Response to a PRECON – destination post Yes RESCON Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels 11.1.1 outbound COD parcels Yes 11.1.2 inbound COD parcels Yes 11.2 Amount charged to the sender for the service (in SDR), in addition to postage charges: Date of last update : 30.06.2016 Page 1 of 10 Parcel Post Compendium Online TR - Turkey TRA Turkish PTT Corporation 11.2.1 for ordinary parcels 0,91 SDR Function: Assistant Head 11.2.2 for insured parcels 0,91 SDR Address: 11.3 Additional amount for the delivery of COD parcels No General Directorate of Turkish Post Post and Cargo Services Department 06101 Ankara/ TURKEY Tel: 11.3.1 Fixed cost SDR 1: (+90312)5095302 2: (+90312) 3095351 11.3.2 Value range or the value of the parcel (explanation on how the service charge billed to the addressee is calculated): Fax: (+90312)3095358 E-mail [email protected] [email protected] 11.4 Methods of payment accepted upon delivery for the service charge billed to the addressee Admissible radioactive material and infectious substances Cash : No Credit card : No Cheque : No Payment by mobile phone : No Other : 11.5 Radioactive materials admitted in 19.1 Air Parcels Inbound parcels No Outbound parcels No Methods of payment accepted upon delivery for the value of the COD parcel 19.2 Insured parcels Inbound parcels No Cash : No Money order : No Credit card : No Cheque : No Payment by mobile phone : No Other : 11.6 19 Outbound parcels No 20 Infected substances admitted in 20.1 Air Parcels Inbound parcels No Maximum value accepted for an inbound 653 SDR COD parcel Outbound parcels No 20.2 Insured parcels Express delivery service 12 Express parcel delivery service provided Inbound parcels No No Outbound parcels No Parcels with advice of delivery Supplementary charges - Customs 13 Admission of advice of delivery for 21 Non-dutiable parcels 13.1 ordinary parcels Yes 21.1 13.2 insured parcels Yes Threshold level below which parcels are Yes free of customs duties and other taxes 21.2 Exemption threshold Local currency Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted USD No Comments: All parcels are presented to customs. The customs charge for presentation to customs is 3,00 TRL and additionally 0,60 TRL (Turkish Lira) for stamp duty. Fragile parcel 15 Fragile parcels admitted No 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Consignment service 16 Consignment service by bilateral agreements provided No Integrated logistics service 17 integrated logistics service by bilateral agreements provided Name: Contact details of the person responsible for questions concerning bilateral agreements Yes Local currency 3,00 TRL USD 1,50 Comments: No 23 Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Addresses for bilateral agreements 18 75 Euro Mr VURAL Sabahattin Date of last update : 30.06.2016 Page 2 of 10 Yes Local currency 3,00 TRL USD 1,50 Parcel Post Compendium Online TR - Turkey TRA Turkish PTT Corporation Comments: 24 24.1 Administration fees collected for parcels subject to export customs clearance Comments: Yes Delivery procedures for parcels for which customs duty and taxes are payable Amount of the charge collected Local currency 1,50 USD 0,75 Comments: 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office Yes 31.2 Addressee’s address with collection of customs duties and taxes at the time of delivery Yes 31.3 Delivery to the addressee’s address after payment of customs duties and taxes No 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes Yes 31.5 Other Special charges - Storage 25 25.1 25.2 Storage charge collected on a parcel Yes when it is kept beyond the prescribed period, or in the event of return to sender/redirection Amount of charge per day/per parcel Local currency 0,50 TRL SDR 0,18 Period of retention Period of charge, if not daily After 15 working days 32 Period of retention for parcels 32.1 Normal period 30 Day(s) 32.2 Exceptional period 60 Day(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 Normal period 33.2 Exceptional period Special delivery charges 26 Delivery charges collected at the time No of delivery in response to the advice of arrival 60 Day(s) Special charges – Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel 27.2 Yes Parcels automatically retained 34 Local currency 0,25 TRL SDR 0,09 Basis for charge if not an amount per parcel per parcel Office name: Office to which a copy of the CP 78 verification note should be sent Name: Istanbul Uluslararasi Kargo Isleme Merkezi Müdürlügü Mr ZIFTÇI ÖZCAN Function: Director Address: Delivery areas Fax: AYKOSAN SANAYI SITESI BEDRETTIN DALAN CADDESI IKITELLI - ISTANBUL 1: (+90212)6120801 2: (+) (+90212)5449141 29 Parcels delivered to E-Mail: [email protected] 29.1 all addresses Yes 29.2 specific areas only No Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Yes Tel: Comments: Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Collection 30 Collection of parcels at post offices provided for 30.1 all addresses Yes 30.2 specific areas only No Date of last update : 30.06.2016 Page 3 of 10 Yes Parcel Post Compendium Online TR - Turkey TRA Turkish PTT Corporation Office name: Name: Istanbul Uluslararasi Kargo Isleme Merkezi Müdürlügü Mr Ziftçi Özcan Function: Director Address: Fax: AYKOSAN SANAYI ISTESI BEDRETTIN DALAN CADDESI IKITELLI - ISTANBUL 1: (+90212)6120801 2: (+) (+90212)5449141 E-Mail: [email protected] Tel: 36 Liability admitted in cases of force majeure No 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators No Addressee/sender's reservations admitted at the time of delivery No Special provisions - Customs declarations 37 Istanbul Uluslararasi Kargo Isleme Merkezi Name: Mr Acibilal Ilker Function: Official Address: Fax: Aykosan Sanayi Sitesi Bedrettin Dalan Caddesi Ikitelli - Istanbul 1: (+90212)6742289 2: (+90212)6120802 (+90212)5449141 E-Mail: [email protected] Tel: Hours of service and days(s) on which the inquiry service is operating Special provisions - Force majeure 36.2 Office name: Number of CN 23 customs declarations required for inbound parcels 3 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed French English Turc Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:30-12:00 13:00-17:00 Tuesday 08:30-12:00 13:00-17:00 Wednesday 08:30-12:00 13:00-17:00 Thursday 08:30-12:00 13:00-17:00 Friday 08:30-12:00 13:00-17:00 Saturday - - Sunday - - Languages English Turc National Holidays 41.1 Special provisions - Method of dispatching accompanying documents 38 38.1 Documents affixed to the relevant parcels Yes Documents attached to the parcels bill No National holidays National holiday in 2016 Month Day(s) National Holidays - Description January 1 New Year's Day April 23 Children's Day May 1 Labor and Solidarity day May 19 Youth & Sports Day July 4 Ramadan Service to customers 39 On-line tracking provided Yes 39.1 Web site address to access information http://www.ptt.gov.tr 39.2 July 5 Ramadan Languages in which track and trace information is available July 6 Ramadan English Turc July 7 Ramadan July 8 Ramadan August 30 Victory Day Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Yes September 12 Kurban September 13 Kurban September 14 Kurban September 15 Kurban September 16 Kurban October Republic Day Date of last update : 30.06.2016 Page 4 of 10 28 Parcel Post Compendium Online TR - Turkey TRA Turkish PTT Corporation October 29 Republic Day Miscellaneous provisions – operation of the parcel service National holiday in 2017 44.1 Postal parcel services operated by the designated postal operator Yes No Month Day(s) National Holidays - Description 44.2 Postal parcel services operated by a transport company or companies January 1 New Year's Day 44.3 Service provided throughout the country Yes April 23 Children's Day May 1 Labor and Solidarity day May 19 Youth & Sports Day June 24 Ramadan June 25 Ramadan June 26 Ramadan June 27 Ramadan IMPC codel: Istanbul Uluslararasi Kargo Isleme Merkezi Müdürlügü TRISTB August 30 Victory Day Name: Mr Ziftçi Özcan Kurban Function: Director Address: Fax: AYKOSAN Sanayi Sitesi Bedrettin Dalan Caddesi Ikitelli - ISTANBUL 1: (+90212)6120801 2: (+90212)5449141 (+) E-Mail: [email protected] August 31 September 1 Kurban September 2 Kurban September 3 Kurban September 4 Kurban October 28 Republic Day October 29 Republic Day Postcodes Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: Tel: Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Regional Holidays Monday 08:30-12:00 13:00-17:00 41.2 Tuesday 08:30-12:00 13:00-17:00 Wednesday 08:30-12:00 13:00-17:00 Thursday 08:30-12:00 13:00-17:00 Friday 08:30-12:00 13:00-17:00 Saturday - - Sunday - - Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays – Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender Yes Observations/Comments 42.2 parcels redirected to a third party Yes OE is operating seven days of the weeks and 24 hours but customs procedures are made between 8.30 am and 5.30 pm. 42.3 parcels abandoned by the sender Yes 42.4 parcels lost or destroyed Yes 42.5 parcels rifled or damaged No Redirection within the country of destination Delivery standards 46-47 See the annexes. Barcode 43.1 Redirection done without a request from No the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) 48 Yes Comments: Domestic tariffs are applied. Date of last update : 30.06.2016 Page 5 of 10 Barcode sample used on all outward international postal parcels. Parcel Post Compendium Online TR - Turkey TRA Turkish PTT Corporation Date of last update : 30.06.2016 Page 6 of 10 Parcel Post Compendium Online - Annexes TR - Turkey Turkish PTT Corporation TRA Parcel delivery standards - Air parcel OE Name Istanbul Uluslararasi Kargo Isleme Merkezi IMPC Code TRISTB Tel (+90212)5447629 Fax (+90212)6120802 Hours of operation 08.30-17.00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 08:30 - 17:00 Thursday Friday Saturday Tuesday 08:30 - 17:00 Friday Saturday Monday Wednesday 08:30 - 17:00 Saturday Monday Tuesday Thursday 08:30 - 17:00 Monday Tuesday Wednesday Friday 08:30 - 17:00 Tuesday Wednesday Thursday Saturday 08:30 - 17:00 Wednesday Thursday Friday Sunday 08:30 - 17:00 Thursday Friday Saturday Definition of zones Zone 1: Postcodes Cities 02000-02599, 03000-03599, 04000-04599, 05000-05599, 08000-08599, 11000-11599, 12000-12599, 13000-13599, 14000-14599, 15000-15599, 17000-17599, 18000-18599, 19000-19599, 22000-22599, 23000-23599, 24000-24599, 28000-28599, 29000-29599, 30000-30599, 32000-32599, 34000-34999, 36000-36599, 37000-37599, 39000-39599, 40000-40599, 43000-43599, 49000-49599, 50000-50599, 51000-51599, 53000-53599, 56000-56599, 57000-57599, 58000-58599, 60000-60599, 62000-62599, 64000-64599, 66000-66599, 67000-67599, 68000-68599, 69000-69599, 70000-70599, 71000-71599, 72000-72599, 73000-73599, 74000-74599, 75000-75599, 76000-76599, 77000-77599, 78000-78599, 79000-79599, 80000-80599, 81000-81599. Adiyaman, Afyonkarahisar, Agri, Amasya, Artvin, Bilecik, Bingol, Bitlis, Bolu, Burdur, Canakkale, Cankiri, Corum, Edirne, Elazig, Erzincan, Giresun, Gumushane, Hakkari, Isparta, Istanbul, Kars, Kastamonu, Kirklareli, Kirsehir, Kutahya, Mus, Nevsehir, Nigde, Rize, Siirt, Sinop, Sivas, Tokat, Tunceli, Usak, Yozgat, Zonguldak, Aksaray, Bayburt, Karaman, Kirikkale, Batman, Sirnak, Bartin, Ardahan, Igdir, Yalova, Karabuk, Kilis, Osmaniye, Duzce. Zone 2: Postcodes Cities Date of last update : 30.06.2016 Page 7 of 10 Parcel Post Compendium Online - Annexes TR - Turkey Turkish PTT Corporation 01000-01999, 06000-06999, 07000-07999, 09000-09999, 10000-10999, 16000-16999, 20000-20999, 21000-21999, 25000-25999, 26000-26999, 27000-27999, 31000-31999, 33000-33999, 35000-35999, 38000-38999, 41000-41999, 42000-42999, 44000-44999, 45000-45999, 46000-46999, 47000-47999, 48000-48999, 52000-52999, 54000-54999, 55000-55999, 59000-59999, 61000-61999, 63000-63999, 65000-65999, 02600-02999, 03600-03999, 04600-04999, 05600-05999, 08600-08999, 11600-11999, 12600-12999, 13600-13999, 14600-14999, 15600-15999, 17600-17999, 18600-18999, 19600-19999, 22600-22999, 23600-23999, 24600-24999, 28600-28999, 29600-29999, 30600-30999, 32600-32999, 36600-36999, 37600-37999, 39600-39999, 40600-40999, 43600-43999, 49600-49999, 50600-50999, 51600-51999, 53600-53999, 56600-56999, 57600-57999, 58600-58999, 60600-60999, 62600-62999, 64600-64999, 66600-66999, 67600-67999, 68600-68999, 69600-69999, 70600-70999, 71600-71999, 72600-72999, 73600-73999, 74600-74999, 75600-75999, 76600-76999, 77600-77999, 78600-78999, 79600-79999, 80600-80999, 81600-81999. TRA Adana, Ankara, Antalya, Aydin, Balikesir, Bursa, Denizli, Diyarbakir, Erzurum, Eskisehir, Gaziantep, Hatay, Mersin, Izmir, Kayseri, Kocaeli, Konya, Malatya, Manisa, Kahramanmaras, Mardin, Mugla, Ordu, Sakarya, Samsun, Tekirdag, Trabzon, Sanliurfa, Van, Adiyaman, Afyonkarahisar, Agri, Amasya, Artvin, Bilecik, Bingol, Bitlis, Bolu, Burdur, Canakkale, Cankiri, Corum, Edirne, Elazig, Erzincan, Giresun, Gumushane, Hakkari, Isparta, Kars, Kastamonu, Kirklareli, Kirsehir, Kutahya, Mus, Nevsehir, Nigde, Rize, Siirt, Sinop, Sivas, Tokat, Tunceli, Usak, Yozgat, Zonguldak, Aksaray, Bayburt, Karaman, Kirikkale, Batman, Sirnak, Bartin, Ardahan, Igdir, Yalova, Karabuk, Kilis, Osmaniye, Duzce. Zone 3: Postcodes Cities Rest of Turkey Arrival at office of exchange: 2 hours Customs clearance times: Items subject to customs duty: 6 hours Items not subject to customs duty: 2 hours Comments: TRISTB works 5 days a week with the exception of public holidays Date of last update : 30.06.2016 Page 8 of 10 Parcel Post Compendium Online - Annexes TR - Turkey Turkish PTT Corporation TRA Parcel delivery standards - Surface parcel OE Name Istanbul Uluslararasi Kargo Isleme Merkezi IMPC Code TRISTB Tel (+90212)6120801 Fax (+90212)5449141 Hours of operation 08.30-17.00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 08:30 - 17:00 Friday Saturday Monday+1 Tuesday 08:30 - 17:00 Saturday Monday Tuesday+1 Wednesday 08:30 - 17:00 Monday Tuesday Wednesday+1 Thursday 08:30 - 17:00 Tuesday Wednesday Thursday+1 Friday 08:30 - 17:00 Wednesday Thursday Friday+1 Saturday 08:30 - 17:00 Thursday Friday Saturday+1 Sunday 08:30 - 17:00 Friday Saturday Monday+1 Definition of zones Zone 1: Postcodes Cities 02000-02599, 03000-03599, 04000-04599, 05000-05599, 08000-08599, 11000-11599, 12000-12599, 13000-13599, 14000-14599, 15000-15599, 17000-17599, 18000-18599, 19000-19599, 22000-22599, 23000-23599, 24000-24599, 28000-28599, 29000-29599, 30000-30599, 32000-32599, 34000-34999, 36000-36599, 37000-37599, 39000-39599, 40000-40599, 43000-43599, 49000-49599, 50000-50599, 51000-51599, 53000-53599, 56000-56599, 57000-57599, 58000-58599, 60000-60599, 62000-62599, 64000-64599, 66000-66599, 67000-67599, 68000-68599, 69000-69599, 70000-70599, 71000-71599, 72000-72599, 73000-73599, 74000-74599, 75000-75599, 76000-76599, 77000-77599, 78000-78599, 79000-79599, 80000-80599, 81000-81599. Adiyaman, Afyonkarahisar, Agri, Amasya, Artvin, Bilecik, Bingol, Bitlis, Bolu, Burdur, Canakkale, Cankiri, Corum, Edirne, Elazig, Erzincan, Giresun, Gumushane, Hakkari, Isparta, Istanbul, Kars, Kastamonu, Kirklareli, Kirsehir, Kutahya, Mus, Nevsehir, Nigde, Rize, Siirt, Sinop, Sivas, Tokat, Tunceli, Usak, Yozgat, Zonguldak, Aksaray, Bayburt, Karaman, Kirikkale, Batman, Sirnak, Bartin, Ardahan, Igdir, Yalova, Karabuk, Kilis, Osmaniye, Duzce. Zone 2: Postcodes Cities Date of last update : 30.06.2016 Page 9 of 10 Parcel Post Compendium Online - Annexes TR - Turkey Turkish PTT Corporation 01000-01999, 06000-06999, 07000-07999, 09000-09999, 10000-10999, 16000-16999, 20000-20999, 21000-21999, 25000-25999, 26000-26999, 27000-27999, 31000-31999, 33000-33999, 35000-35999, 38000-38999, 41000-41999, 42000-42999, 44000-44999, 45000-45999, 46000-46999, 47000-47999, 48000-48999, 52000-52999, 54000-54999, 55000-55999, 59000-59999, 61000-61999, 63000-63999, 65000-65999, 02600-02999, 03600-03999, 04600-04999, 05600-05999, 08600-08999, 11600-11999, 12600-12999, 13600-13999, 14600-14999, 15600-15999, 17600-17999, 18600-18999, 19600-19999, 22600-22999, 23600-23999, 24600-24999, 28600-28999, 29600-29999, 30600-30999, 32600-32999, 36600-36999, 37600-37999, 39600-39999, 40600-40999, 43600-43999, 49600-49999, 50600-50999, 51600-51999, 53600-53999, 56600-56999, 57600-57999, 58600-58999, 60600-60999, 62600-62999, 64600-64999, 66600-66999, 67600-67999, 68600-68999, 69600-69999, 70600-70999, 71600-71999, 72600-72999, 73600-73999, 74600-74999, 75600-75999, 76600-76999, 77600-77999, 78600-78999, 79600-79999, 80600-80999, 81600-81999. TRA Adana, Ankara, Antalya, Aydin, Balikesir, Bursa, Denizli, Diyarbakir, Erzurum, Eskisehir, Gaziantep, Hatay, Mersin, Izmir, Kayseri, Kocaeli, Konya, Malatya, Manisa, Kahramanmaras, Mardin, Mugla, Ordu, Sakarya, Samsun, Tekirdag, Trabzon, Sanliurfa, Van, Adiyaman, Afyonkarahisar, Agri, Amasya, Artvin, Bilecik, Bingol, Bitlis, Bolu, Burdur, Canakkale, Cankiri, Corum, Edirne, Elazig, Erzincan, Giresun, Gumushane, Hakkari, Isparta, Kars, Kastamonu, Kirklareli, Kirsehir, Kutahya, Mus, Nevsehir, Nigde, Rize, Siirt, Sinop, Sivas, Tokat, Tunceli, Usak, Yozgat, Zonguldak, Aksaray, Bayburt, Karaman, Kirikkale, Batman, Sirnak, Bartin, Ardahan, Igdir, Yalova, Karabuk, Kilis, Osmaniye, Duzce. Zone 3: Postcodes Cities Rest of Turkey Arrival at office of exchange: Customs clearance times: Items subject to customs duty: 6 hours Items not subject to customs duty: 2 hours Comments: TRISTB works 5 days a week for full time and it works between the hours 08:30-17:00 on Saturdays. TRISTB is closed on Sundays and other public holidays. Last validation date: 2016-03-16 Date of last update : 30.06.2016 Page 10 of 10